FAQ

Ordering process

How can I order my products?

Visit our website, select the items you want and click "Add to Cart". Then follow the instructions to checkout.

Is it possible to make changes or cancel the order after it has been completed?

Unfortunately, we are unable to make any changes after the order has been completed. Cancellations are only possible before shipping.

Return Policy:

How do I return a product?

Visit our returns page and follow the instructions provided. Make sure the product is unused and in its original packaging.

Is there a specific deadline for returns?

The return period is fourteen days.

Payment methods:

Which payment methods are accepted?

We accept payments via credit card, PayPal and other common payment methods.

Is the payment secure?

Yes, we use secure encryption technologies to ensure the security of your payment information.

Shipping Information:

How much are the shipping costs?

Shipping costs vary depending on the delivery location and shipping option selected. More detailed information will be displayed during checkout.

How long does delivery take?

Delivery time depends on your location and the shipping option selected. Please see the shipping information during checkout for further details.

Product details:

Where do the products come from?

Our products come from trusted suppliers and are carefully selected to ensure the highest quality.